Smartship (also known as Autoship) saves you time by letting you create an order to auto-ship to you every month. It offers free shipping for U.S. orders that are over $49 or more, with the exception of the items listed below. *Sequoia dry and canned

Smartship (also known as Autoship) saves you time by letting you create an order to auto-ship to you every month.&#xA0;It offers free shipping for U.S. orders that are over $49 or more, with the exception of the items listed below.&#xA0;*Sequoia dry and canned food shipping costs are at a flat fee based on weight which saves you over 50% on shipping on those items.If you would like to sign up for Smartship, follow these steps:&#xA0;- &#xA0; Go to the website you were referred to- &#xA0; Select &quot;Shop Now&quot;- &#xA0; Select the item(s) you would like to purchase- &#xA0; Follow the checkout process when placing your order. &#xA0;Once you have entered your related information, the system will give you an opportunity to sign up for Smartship.

What is Smartship?

You can sign up for a Smartship (Autoship) in 2 different ways:. -   Go to the site you were referred to. -   Add what you would like to your cart from the Shop page. -   Go to checkout (it will ask you to either sign in or create a free account). -

You can sign up for a Smartship (Autoship) in 2 different ways: <h2 id="to-place-a-smartship-order-same-day-for-first-time-or-any-customers">To place a Smartship order same day (for first-time or any customers):&#xA0;</h2>- &#xA0; Go to the site you were referred to- &#xA0; Add what you would like to your cart from the Shop page- &#xA0; Go to checkout (it will ask you to either sign in or create a free account)- &#xA0; Once you add in all your shipping and billing info if you do not yet have an account, you will be directed to checkout- &#xA0; During the checkout process, look out for the &quot;Free shipping&quot; page showing a green truck with the Smartship details:<img src="https://attachments.gorgias.help/v31pE7yjEP4xZaGQ/hc/ZPB9rx1Z386WVa3O/2024072219-090a6e09-4a71-48f4-a6fd-caa28a307dde-a4a02576-661a-4db8-bda9-cf3d1ce96cdd.png" style="width: 411px;" class="fr-fic fr-dib">- &#xA0; Check&#xA0;the small check box at the top then &quot;Continue&quot;* &#xA0; By continuing your order, all the items added to your cart will be on an automatic shipment every month on the date your original order was placed. <h2 id="creating-a-pre-scheduled-smartship-from-your-back-office-for-customers-with-an-account">Creating a pre-scheduled Smartship from your back office (for customers with an account):</h2>- &#xA0;After you sign in, from your back office, on the left side panel, select &quot;Smartship Setup&quot;- &#xA0;Click on &quot;Click here to add a new Smartship Order!&quot;- &#xA0;From here, you can select the items you would like, the date you would like them to ship every month, and customize and place your Smartship. The first blank box after the month is to enter the date to have your Smartship scheduled every month. The second box is for the year to start it.Please note: The system might not accept today&apos;s date or dates on the 26th or the 1st, so you may need to select a different date. Or, to override this, you can start your Smartship any day by trying first option mentioned above on the date you want it to start.Whenever you&apos;d like, you can go back to this page to edit your Smartship, customize it, place it on hold, or cancel it.

How do I sign up for a Smartship?

To cancel or edit your autoship and change your monthly orders:. If you make any edits to your smartship, make sure to select "Save Smartship" at the bottom of the page before exiting!

<span style="font-size:12pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">To cancel or edit your autoship and change your monthly orders:<ol><li dir="ltr" style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 0pt; color: rgb(0, 0, 0); font-size: 16px;"><span style="font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Sign into your account&#x2019;s back office (or profile)</li><li dir="ltr" style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 0pt; color: rgb(0, 0, 0); font-size: 16px;"><span style="font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Find and select the three horizontal lines (&#x2630;) in the top left corner if you need to bring up the left side panel&#xA0;</li><li dir="ltr" style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 0pt; color: rgb(0, 0, 0); font-size: 16px;"><span style="font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Select &#x201C;Smartship Setup&#x201D;</li><li dir="ltr" style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 0pt; color: rgb(0, 0, 0); font-size: 16px;"><span style="font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">On the top left and right corners of this new screen, you can find the options to &#x201C;Cancel Smartship&#x201D; or &#x201C;Edit Smartship&#x201D;</li></ol><span style="font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap; color: rgb(0, 0, 0);">If you make any edits to your smartship, make sure to select &quot;Save Smartship&quot; at the bottom of the page before exiting!&#xA0;

How do I edit or cancel my Smartship?

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Forest Natural + PetClub 247

Smartship/Autoship

Orders and Shipping

Product Guide

Why choose Forest Natural?

What are the serving sizes of Coriolus Versicolor (CV) in your products?

Where can I find serving instructions for your products?

What is the content size or quantity of your products?

How do I find Custom Packs and how do I customize them?

Where can I find testimonials on your products?

What does each kind of InForce mushroom support?

Who can take InForce Coriolus Versicolor?

How much Inforce should I take?

How many capsules should I give my pet?

Can I take more than one of our different inForce products at the same time?

Ingredients in our Inforce

How many pills come in a bottle?

Can I take InForce on an empty stomach?

Is the capsule of inForce Vegan?

What is the serving size for the Gummies?

Who can take the Inforce Gummies?

InForce Mushroom Products

Why are your Mushpuppies hard? How should I feed them to my dog?

Is it ok for Dogs to eat the Special Sauce for Cats, and vice versa?

How do I transition my pet from a different food to yours safely?

Pet Products

Product Questions

How do I place an order (on Desktop)?

How do I place an order (on Mobile)?

Do I have to pay a fee to be a customer and place an order?

Do you accept orders placed outside of the U.S.?

What payment methods can I use?

What shipping carriers do you use?

Where is my order? How do I track it?

How long does it take for orders to ship?

How do I know if my order went through?

Can I change or cancel my order after it's been placed?

Can I change my shipping address after placing an order?

My order came incomplete. Will the rest ship out?

Do I have to pay a fee to be a customer?

How do I create a free account?

Why do I need to create an account? What is it for?

How to add, edit, or delete my card information?

How do I add or edit my shipping address?

I am unable to log into my account. Can you Help?

How do I change my password?

What if I sign up under the wrong account?

How can I change my email address?

How do I find out my username?

How do I create a free account to purchase products as a customer?

Free Customer Account

How does your Brand Advocate/Affiliate program work?

How do I sign up as a Brand Advocate/IBO?

What's the difference between Brand Advocate and Brand Influencer?

How do I receive my commissions electronically with WISE via ACH?

What is my personal website address?

How do I set up an account with PayQuicker?

How can I see what commissions I’ve made?

Where is my commission check?

How do I change my "Pay By" settings for receiving commissions?

What happens if I signed up a customer and I can’t see them in my back office?