Smartship (also known as Autoship) saves you time by letting you create an order to auto-ship to you every month. It offers free shipping for U.S. orders that are over $49 or more, with the exception of the items listed below. *Sequoia dry and canned

Smartship (also known as Autoship) saves you time by letting you create an order to auto-ship to you every month.&#xA0;It offers free shipping for U.S. orders that are over $49 or more, with the exception of the items listed below.&#xA0;*Sequoia dry and canned food shipping costs are at a flat fee based on weight which saves you over 50% on shipping on those items.If you would like to sign up for Smartship, follow these steps:&#xA0;- &#xA0; Go to the website you were referred to- &#xA0; Select &quot;Shop Now&quot;- &#xA0; Select the item(s) you would like to purchase- &#xA0; Follow the checkout process when placing your order. &#xA0;Once you have entered your related information, the system will give you an opportunity to sign up for Smartship.

What is Smartship?

There are two easy ways to set up a monthly Smartship, depending on whether you'd like to place your first order right away or schedule your shipments for a future date!. This option is available to both new and existing customers who would like to p

<div data-block="true" data-editor="43l4u" data-offset-key="353n3-0-0" id="isPasted">There are two&#xA0;easy ways to set up a monthly Smartship, depending on whether you&apos;d like to place your first order right away or schedule your shipments for a future date! </div><h2 data-pm-slice="1 1 []" id="isPasted">Option 1: Set Up a Smartship During Checkout (Same-Day Orders)</h2>This option is available to both new and existing customers who would like to place an order today and automatically receive those same products each month.<ol data-spread="false" start="1" data-pm-slice="3 3 []" id="isPasted"><li style="font-size: 16px; color: rgb(0, 0, 0);">Visit the website you were referred to.</li><li style="font-size: 16px; color: rgb(0, 0, 0);">From the Shop page, add the products you&apos;d like to your cart.</li><li style="font-size: 16px; color: rgb(0, 0, 0);">Proceed to checkout, where you&apos;ll be prompted to either sign in or create a free account.</li><li style="font-size: 16px; color: rgb(0, 0, 0);">During checkout, you&apos;ll come across the Free Shipping Option page, which explains the details of creating an optional monthly Smartship.</li></ol><img src="https://attachments.gorgias.help/v31pE7yjEP4xZaGQ/hc/ZPB9rx1Z386WVa3O/2026102720-b097f2a5-c372-472a-8712-e112a123657d-3aefc160-681d-44ef-80cb-7434161809a0.png" style="width: 284px;" class="fr-fic fr-dib"> 5. Select the small checkbox at the bottom of the page to confirm you&apos;d like to make your order into a monthly Smartship, then click &quot;Continue&quot; to finish placing your order.Please Note:&#xA0;By selecting Smartship during checkout, all products in your cart will automatically be scheduled for monthly shipments on the same date your original order was placed.<hr> <h2 data-pm-slice="1 3 []" id="isPasted">Option 2: Schedule a Smartship Through Your Back Office (Existing Customers)</h2>If you already have an account and would prefer to schedule your first Smartship for a future date, you can set one up directly through your back office!<ol data-spread="false" start="1"><li id="isPasted" style="color: rgb(0, 0, 0); font-size: 16px;">Sign in to your account&apos;s <a href="https://petclub247.com/login.html" class="fr-green">Back Office</a>.</li><li style="color: rgb(0, 0, 0); font-size: 16px;">From the left-side panel, select &quot;Smartship Setup.&quot;</li><li style="color: rgb(0, 0, 0); font-size: 16px;">Click the blue text &quot;Click here to add a new Smartship Order!&quot;</li><li style="color: rgb(0, 0, 0); font-size: 16px;">From here, you can select the products you&apos;d like to receive each month and choose your preferred processing date.</li><li style="color: rgb(0, 0, 0); font-size: 16px;"><p data-pm-slice="1 1 [&quot;ordered_list&quot;,{&quot;spread&quot;:false,&quot;startingNumber&quot;:1,&quot;start&quot;:1649,&quot;end&quot;:2276},&quot;regular_list_item&quot;,{&quot;start&quot;:2146,&quot;end&quot;:2276}]" id="isPasted">Once you&apos;ve customized your Smartship, be sure to click &quot;Save Smartship&quot; at the bottom of the page to save your selections.</li></ol>Please note: The system will not allow you to select today&apos;s date or the 1st and 26th of the month. If you&apos;d like your Smartship to begin today, you can use Option 1 above to set it up during checkout.<hr> Regardless of which option you choose, you can return to your Smartship Setup page at any time to make changes to your products, update your processing date, place your Smartship on hold, or cancel it entirely.Important: Any changes or cancellations must be made at least 24 hours before your next scheduled processing date to ensure they take effect before your next order is processed.

How do I sign up for a Smartship?

You can easily manage your monthly Smartship anytime directly from your account's back office. Whether you'd like to add or remove products, change your processing date, cancel your Smartship, or temporarily place it on hold, follow the step-by-step

You can easily manage your monthly Smartship anytime directly from your account&apos;s back office. Whether you&apos;d like to add or remove products, change your processing date, cancel your Smartship, or temporarily place it on hold, follow the step-by-step instructions below.<h2 dir="ltr" id> </h2><h2 dir="ltr" id="how-do-i-edit-my-monthly-smartship">How Do I Edit My Monthly Smartship?</h2>To make changes to your existing Smartship, start by following these steps:<ol><li dir="ltr" style="text-decoration: none; color: rgb(0, 0, 0); font-size: 16px;">Sign into your account&apos;s back office <a href="https://petclub247.com/login.html" target="_blank" rel="noopener noreferrer" class="fr-green">HERE</a>.</li><li dir="ltr" style="text-decoration: none; color: rgb(0, 0, 0); font-size: 16px;">If the left-side panel isn&apos;t visible, click the&#xA0;three horizontal lines (&#x2630;)&#xA0;in the top-left corner to expand it.</li><li dir="ltr" style="text-decoration: none; color: rgb(0, 0, 0); font-size: 16px;">From the left-side panel, select&#xA0;&quot;Smartship Setup&quot;.</li><li dir="ltr" style="text-decoration: none; color: rgb(0, 0, 0); font-size: 16px;">On the Smartship Setup page, click&#xA0;&quot;Edit Smartship&quot; in the top-left corner.</li></ol>From here, you can make changes to your Smartship products, quantities, or upcoming processing date. <h3 dir="ltr" id="how-to-add-products-to-your-smartship">How to Add Products to Your Smartship</h3><ol><li dir="ltr" style="text-decoration: none; color: rgb(0, 0, 0); font-size: 16px;">From the Smartship Setup tab, locate the &quot;Select Smartship Products&quot; section.</li><li dir="ltr" style="text-decoration: none; color: rgb(0, 0, 0); font-size: 16px;">Under &quot;Item,&quot; click the dropdown arrow to view the list of products available for Smartship.</li></ol><img src="https://attachments.gorgias.help/v31pE7yjEP4xZaGQ/hc/ZPB9rx1Z386WVa3O/2026102820-daa8d8c9-505d-4f84-b72c-0805a38d4747-1f08354e-1ef3-4324-b0d1-396035bcaf30.png" width="489" class="fr-fic fr-dib" style="width: 415px; height: 188.963px;">3. Select the product you&apos;d like to add and adjust the quantity to your preference.4. To add additional products, click the green &quot;+ Add an Item&quot;&#xA0;button. This will create another field where you can select a product and its quantity.5. Once you&apos;ve finished making your changes, scroll to the bottom of the page and click &quot;Save Smartship&quot;. <h3 dir="ltr" id="how-to-remove-products-from-your-smartship">How to Remove Products From Your Smartship</h3><ol><li dir="ltr" style="text-decoration: none; color: rgb(0, 0, 0); font-size: 16px;">Under &quot;Select Smartship Products,&quot; locate the product you&apos;d like to remove from your future shipments.</li><li dir="ltr" style="text-decoration: none; color: rgb(0, 0, 0); font-size: 16px;">Select the checkbox labeled&#xA0;&quot;Remove Item&quot; directly beneath that product.</li></ol><img src="https://attachments.gorgias.help/v31pE7yjEP4xZaGQ/hc/ZPB9rx1Z386WVa3O/2026102820-dbf99d7e-3c1c-4501-99e2-9aa6dea2b955-73da733d-0c29-4c9c-9262-1b0258a40329.png" width="487" class="fr-fic fr-dib" style="width: 427px; height: 194.091px;">3. Scroll to the bottom of the page and click &quot;Save Smartship&quot; to confirm your changes.Please note:&#xA0;Products will not be removed from your Smartship until you click&#xA0;&quot;Save Smartship.&quot; <h3 dir="ltr" id="how-to-change-your-smartship-processing-date">How to Change Your Smartship Processing Date</h3>To change the date your next Smartship is scheduled to process, you have two options:Option 1: Select a Date Using the Calendar<ul><li dir="ltr" style="text-decoration: none; color: rgb(0, 0, 0);">Click the&#xA0;calendar icon&#xA0;to open the calendar.</li><li dir="ltr" style="text-decoration: none; color: rgb(0, 0, 0);">Select your preferred processing date.</li></ul>Option 2: Manually Enter Your DateYou can also enter your preferred date directly into the provided fields:<ul><li dir="ltr" style="text-decoration: none; color: rgb(0, 0, 0);">Top field:&#xA0;Select your desired month from the dropdown menu.</li><li dir="ltr" style="text-decoration: none; color: rgb(0, 0, 0);">Middle field:&#xA0;Enter your preferred day of the month.</li><li dir="ltr" style="text-decoration: none; color: rgb(0, 0, 0);">Bottom field:&#xA0;Enter the year.</li></ul>Once you&apos;ve selected your new processing date, scroll to the bottom of the page and click&#xA0;&quot;Save Smartship&quot;&#xA0;to save your changes.Please note: Your Smartship processing date must be set to a future date,&#xA0;no later than the 26th&#xA0;of any given month. Smartships cannot be scheduled to process on the same day you&apos;re making changes. <h3 dir="ltr" id="isPasted">How to Change Your Smartship Shipping Address</h3>By default, your Smartship will automatically use the primary shipping address saved to your account. If you&apos;d like your Smartship orders shipped to a different address, follow these steps:<ol data-spread="true" start="1"><li style="color: rgb(0, 0, 0); font-size: 16px;">From the Smartship Setup tab, locate the &quot;Shipping Information&quot; section.</li><li style="color: rgb(0, 0, 0); font-size: 16px;">Select &quot;Click here to customize Shipping information.&quot;</li><li style="color: rgb(0, 0, 0); font-size: 16px;">Once selected, additional fields will appear where you can enter your preferred shipping address for your Smartship orders.</li></ol><img src="https://attachments.gorgias.help/v31pE7yjEP4xZaGQ/hc/ZPB9rx1Z386WVa3O/2026110322-c7874799-3aac-4c9b-ab2e-b0a58630f166-8b828dff-ca91-4c29-8d5f-6dd4c79690dc.png" width="624" class="fr-fic fr-dib" style="width: 490px; height: 369.856px;"> Please note: If you&apos;d like to switch your Smartship&apos;s shipping address back to your primary address on file, simply select the checkbox to automatically use your current address on file.Once you&apos;ve made your changes, be sure to click &quot;Save Smartship&quot; at the bottom of the page before exiting to ensure your updated shipping information is saved successfully. <hr> <h2 dir="ltr" id="how-do-i-cancelpause-my-monthly-smartship">How Do I Cancel/Pause My Monthly Smartship?</h2>If you no longer wish to receive your monthly Smartship, you can either cancel it entirely or place it on an indefinite hold until you&apos;re ready to resume your shipments.Start by following these steps:<ol><li dir="ltr" style="text-decoration: none; color: rgb(0, 0, 0); font-size: 16px;">Sign into your account&apos;s back office <a href="https://petclub247.com/login.html" target="_blank" rel="noopener noreferrer" class="fr-green">HERE</a>.</li><li dir="ltr" style="text-decoration: none; color: rgb(0, 0, 0); font-size: 16px;">If the left-side menu isn&apos;t visible, click the&#xA0;three horizontal lines (&#x2630;)&#xA0;in the top-left corner to expand it.</li><li dir="ltr" style="text-decoration: none; color: rgb(0, 0, 0); font-size: 16px;">From the left-side menu, select &quot;Smartship Setup.&quot;</li></ol>From here, follow the instructions below depending on whether you&apos;d like to cancel your Smartship or temporarily place it on hold.<h3 dir="ltr" id="-1"> </h3><h3 dir="ltr" id="how-to-cancel-your-smartship">How to Cancel Your Smartship</h3><ol><li dir="ltr" style="text-decoration: none; color: rgb(0, 0, 0); font-size: 16px;">On the Smartship Setup page, locate and select &quot;Cancel Smartship&quot; in the top-right corner.</li><li dir="ltr" style="text-decoration: none; color: rgb(0, 0, 0); font-size: 16px;">You&apos;ll be asked to confirm your cancellation by clicking&#xA0;&quot;Confirm you wish to delete your Smartship&quot;.</li><li dir="ltr" style="text-decoration: none; color: rgb(0, 0, 0); font-size: 16px;">Once confirmed, your monthly Smartship will be canceled, and no future automatic orders will be processed.</li></ol><h3 dir="ltr" id="-2"> </h3><h3 dir="ltr" id="how-to-place-your-smartship-on-an-indefinite-hold">How to Place Your Smartship on an Indefinite Hold</h3>If you&apos;d prefer to temporarily pause your monthly shipments rather than cancel your Smartship entirely, you can place it on hold at any time.<ol><li dir="ltr" style="text-decoration: none; color: rgb(0, 0, 0); font-size: 16px;">On the Smartship Setup page, locate your next scheduled Smartship processing date.</li><li dir="ltr" style="text-decoration: none; color: rgb(0, 0, 0); font-size: 16px;">Directly beneath that date, select&#xA0;&quot;Place autoship on hold&quot;.</li></ol><img src="https://attachments.gorgias.help/v31pE7yjEP4xZaGQ/hc/ZPB9rx1Z386WVa3O/2026102820-eb7985c1-9e4f-4b66-ae11-935747e223f9-58fa39b9-dd90-40bd-a8ab-29dad1dcf4db.png" width="452" height="205" class="fr-fic fr-dib"> 3. Once selected, your Smartship will be placed on hold, preventing future automatic shipments until you choose to resume them.Your Smartship will remain on hold&#xA0;indefinitely&#xA0;until you manually remove the hold.<h3 dir="ltr" id="-3"> </h3><h3 dir="ltr" id="how-to-remove-a-hold-and-resume-your-smartship">How to Remove a Hold and Resume Your Smartship</h3>Whenever you&apos;re ready to resume your monthly shipments:<ol><li dir="ltr" style="text-decoration: none; color: rgb(0, 0, 0); font-size: 16px;">Return to the &quot;Smartship Setup&quot; page in your back office.</li><li dir="ltr" style="text-decoration: none; color: rgb(0, 0, 0); font-size: 16px;">Locate the button that now reads&#xA0;&quot;Smartship is on HOLD. Click here to remove the hold&quot;.</li></ol><img src="https://attachments.gorgias.help/v31pE7yjEP4xZaGQ/hc/ZPB9rx1Z386WVa3O/2026102820-0ee9df63-c784-4f56-910e-5075ff8cefd2-2a047813-4b0c-4e16-9168-39d19af0df83.png" width="329" height="26" class="fr-fic fr-dib">3. Click this button to reactivate your monthly Smartship.Once the hold has been removed, your Smartship will automatically&#xA0;resume processing on its next scheduled date, unless you choose to update that date beforehand. <hr> <h2 dir="ltr" id="important-notices">Important Notices</h2> Smartship Changes &amp; CancellationsAll changes, cancellations, or holds must be made at least&#xA0;24 hours&#xA0;before your next scheduled Smartship processing date to ensure they take effect before your upcoming order. Changes made after this timeframe will only apply to future shipments.Declined Payments &amp; Automatic CancellationIf your payment method is declined when your Smartship is scheduled to process, our system will automatically attempt to process your payment again over the following days.We will send you an email each time your payment fails to process.&#xA0;If your payment is declined a total of&#xA0;4 times, your Smartship will be&#xA0;automatically canceled.To resume your monthly shipments after an automatic cancellation, you&apos;ll need to update your payment information and set up your Smartship again.

How do I manage my Smartship?

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Forest Natural + PetClub 247

Smartship/Autoship

Orders and Shipping

Product Guide

Why choose Forest Natural?

What are the serving sizes of Coriolus Versicolor (CV) in your products?

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What is the content size or quantity of your products?

How do I find Custom Packs and how do I customize them?

Where can I find testimonials on your products?

What does each kind of InForce mushroom support?

Who can take InForce Coriolus Versicolor?

How Much inForce Should I Take, and How Long Does It Take to See Results?

How many capsules should I give my pet?

Can I take more than one of our different inForce products at the same time?

What is the difference between Inforce and Inforce Plus?

Ingredients in our Inforce

How many pills come in a bottle?

Can I take InForce on an empty stomach?

Is the capsule of inForce Vegan?

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Who can take the Inforce Gummies?

InForce Mushroom Products

Why are your Mushpuppies hard? How should I feed them to my dog?

What's the difference between MushPuppies and MushPuppies Plus?

Is it ok for Dogs to eat the Special Sauce for Cats, and vice versa?

How do I transition my pet from a different food to yours safely?

Who are your Pet Products safe for?

Pet Products

Product Questions

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Free Customer Account

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