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PetClub247

Smartship (also known as Autoship) saves you time by letting you create an order to auto-ship to you every month.&#xA0;It offers free shipping on our products with the exception of the items listed below. &#xA0;It also requires the qualification for orders of $49 or more. US orders only.*Sequoia dry and canned dog food shipping costs are at a flat fee based on weight which saves you over 50% on shipping on those items.If you would like to sign up for Smartship, follow these steps:&#xA0;- &#xA0; Go to the website you were referred to- &#xA0; Select &apos;SHOP&apos;- &#xA0; Select the item(s) you would like to purchase- &#xA0; Follow the checkout process when placing your order. &#xA0;Once you have entered your related information, the system will give you an opportunity to sign up for Smartship.

Smartship (also known as Autoship) saves you time by letting you create an order to auto-ship to you every month. It offers free shipping on our products with the exception of the items listed below.  It also requires the qualification for orders of

What is Smartship?

Orders and Shipping

Smartship/Autoship

What are the serving sizes of Coriolus Versicolor (CV) in your products?

Where can I find serving instructions for your products?

What is the content size or quantity of your products?

How do I find Custom Packs and how do I customize them?

What does each kind of InForce mushroom support?

Who can take InForce Coriolus Versicolor?

How much Inforce should I take?

Can I take more than one of our different inForce products at the same time?

How many pills come in a bottle?

How many capsules should I give my pet?

Can I take InForce on an empty stomach?

Is the capsule of inForce Vegan?

What is the serving size for the Gummies?

Who can take the Inforce Gummies?

InForce Mushroom Products

Why are your Mushpuppies hard? How should I feed them to my dog?

Is it ok for Dogs to eat the Special Sauce for Cats, and vice versa?

Pet Supplements

Product Questions

How do I place an order?

Do I have to pay a fee to be a customer and place an order?

Do you accept orders placed outside of the U.S.?

Where is my order? How do I track it?

How long does it take for orders to ship?

Can I change or cancel my order after it's been placed?

Can I change my shipping address after placing an order?

My order came incomplete. Will the rest ship out?

How do I sign up for a Smartship?

How do I edit or cancel my Smartship?

Do I have to pay a fee to be a customer?

How do I create a free account?

Why do I need to create an account? What is it for?

How to add, edit, or delete my card information?

How do I add or edit my shipping address?

I am unable to log into my account. Can you Help?

I clicked on "Forgot Password" button. What now?

What if I sign up under the wrong account?

How can I change my email address?

How do I find out my username?

How Do I Change My Password?

How do I create a free account to purchase products as a customer?

Free Customer Account

What's the difference between Brand Advocate and Brand Influencer?

How can I see what commissions I’ve made?

What is my personal website address?

How do I sign up for direct deposit or mailed check for my commissions?

Where is my commission check?

What happens if I signed up a customer and I can’t see them in my back office?

How do I cancel my brand advocate position?

Brand Advocate (IBO) Account

Account Management

What is your Shipping policy?

How long do you take to ship?

What happens if my package got lost or stollen?

Shipping

What is your return policy?

How do I start a return?

Returns

Policies

What are your business hours?

Do you have a physical store, or is it online only?

Am I able to pick up an online order in person?

General Inquiries

I'm having trouble logging in. Can you help?

I am having trouble placing an order. It will not process. What should I do?

The website is not working correctly. What should I do?

Technical Support

How can I contact customer support?

Why don't you have a phone number listed for customer support?

How do I contact you if I have an urgent matter?

Contact Us

What does each kind of Inforce mushroom support?

What is Smartship?Updated a year ago