How do I sign up for a Smartship?Updated 14 days ago
There are two easy ways to set up a monthly Smartship, depending on whether you'd like to place your first order right away or schedule your shipments for a future date!
Option 1: Set Up a Smartship During Checkout (Same-Day Orders)
This option is available to both new and existing customers who would like to place an order today and automatically receive those same products each month.
Visit the website you were referred to.
From the Shop page, add the products you'd like to your cart.
Proceed to checkout, where you'll be prompted to either sign in or create a free account.
During checkout, you'll come across the Free Shipping Option page, which explains the details of creating an optional monthly Smartship.
5. Select the small checkbox at the bottom of the page to confirm you'd like to make your order into a monthly Smartship, then click "Continue" to finish placing your order.
Please Note: By selecting Smartship during checkout, all products in your cart will automatically be scheduled for monthly shipments on the same date your original order was placed.
Option 2: Schedule a Smartship Through Your Back Office (Existing Customers)
If you already have an account and would prefer to schedule your first Smartship for a future date, you can set one up directly through your back office!
Sign in to your account's Back Office.
From the left-side panel, select "Smartship Setup."
Click the blue text "Click here to add a new Smartship Order!"
From here, you can select the products you'd like to receive each month and choose your preferred processing date.
Once you've customized your Smartship, be sure to click "Save Smartship" at the bottom of the page to save your selections.
Please note: The system will not allow you to select today's date or the 1st and 26th of the month. If you'd like your Smartship to begin today, you can use Option 1 above to set it up during checkout.
Regardless of which option you choose, you can return to your Smartship Setup page at any time to make changes to your products, update your processing date, place your Smartship on hold, or cancel it entirely.
Important: Any changes or cancellations must be made at least 24 hours before your next scheduled processing date to ensure they take effect before your next order is processed.