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Forest Natural + PetClub 247

Policies

Product Guide

Why choose Forest Natural?

What are the serving sizes of Coriolus Versicolor (CV) in your products?

Where can I find serving instructions for your products?

What is the content size or quantity of your products?

How do I find Custom Packs and how do I customize them?

What does each kind of InForce mushroom support?

Who can take InForce Coriolus Versicolor?

How much Inforce should I take?

How many capsules should I give my pet?

Can I take more than one of our different inForce products at the same time?

Ingredients in our Inforce

How many pills come in a bottle?

Can I take InForce on an empty stomach?

Is the capsule of inForce Vegan?

What is the serving size for the Gummies?

Who can take the Inforce Gummies?

InForce Mushroom Products

Why are your Mushpuppies hard? How should I feed them to my dog?

Is it ok for Dogs to eat the Special Sauce for Cats, and vice versa?

How do I transition my pet from a different food to yours safely?

Pet Products

Product Questions

How do I place an order?

Do I have to pay a fee to be a customer and place an order?

Do you accept orders placed outside of the U.S.?

Where is my order? How do I track it?

How long does it take for orders to ship?

Can I change or cancel my order after it's been placed?

Can I change my shipping address after placing an order?

My order came incomplete. Will the rest ship out?

What shipping carriers do you use?

What is Smartship?

How do I sign up for a Smartship?

How do I edit or cancel my Smartship?

Smartship/Autoship

Orders and Shipping

Do I have to pay a fee to be a customer?

How do I create a free account?

Why do I need to create an account? What is it for?

How to add, edit, or delete my card information?

How do I add or edit my shipping address?

I am unable to log into my account. Can you Help?

How do I change my password?

What if I sign up under the wrong account?

How can I change my email address?

How do I find out my username?

How do I create a free account to purchase products as a customer?

Free Customer Account

How does your Brand Advocate/Affiliate program work?

How do I sign up as a Brand Advocate/IBO?

What's the difference between Brand Advocate and Brand Influencer?

How do I receive my commissions electronically with WISE via ACH?

How do I set up an account with PayQuicker?

How can I see what commissions I’ve made?

What is my personal website address?

How do I change my "Pay By" settings for receiving commissions?

Where is my commission check?

What happens if I signed up a customer and I can’t see them in my back office?

How do I cancel my brand advocate position?

Brand Advocate (IBO) Account

Account Management

What is your Shipping policy?

How long do you take to ship?

What happens if my package is missing?

What is your return policy?

How do I start an exchange?

What is your refund policy?

What are your business hours?

Do you have a physical store, or is it online only?

Am I able to pick up an online order in person?

General Inquiries

I am unable to log into my account. Can you help?

I am having trouble placing an order. It will not process. What should I do?

The website is not working correctly. What should I do?

Technical Support

How can I contact customer support?

Why don't you have a phone number listed for customer support?

How do I contact you if I have an urgent matter?

Contact Us

What does each kind of Inforce mushroom support?