At PetClub247, we stand behind the quality of our products and your satisfaction is our top priority. That’s why we offer a 30-Day Refund Guarantee. If you—or your pet—are not completely satisfied with your purchase, you may request a refund within 3

At PetClub247, we stand behind the quality of our products and your satisfaction is our top priority. That&#x2019;s why we offer a 30-Day Refund Guarantee.If you&#x2014;or your pet&#x2014;are not completely satisfied with your purchase, you may request a refund within 30 days of receiving your order.<h3 data-start="514" data-end="537" id="refund-eligibility">Refund Eligibility:</h3><ul data-start="538" data-end="811"><li data-start="538" data-end="608" style="color: rgb(0, 0, 0);">The refund request must be made within 30 days of the delivery date.</li><li data-start="609" data-end="705" style="color: rgb(0, 0, 0);">The guarantee applies to the cost of the product(s) only; shipping charges are non-refundable.</li><li data-start="706" data-end="811" style="color: rgb(0, 0, 0);">You may be asked to provide proof of purchase and/or the reason for dissatisfaction to help us improve.</li><li data-start="706" data-end="811" style="color: rgb(0, 0, 0);">We cannot offer partial refunds on any bundles or packs.</li></ul><h3 data-start="813" data-end="841" id="how-to-request-a-refund">How to Request a Refund:</h3>To initiate a refund, please contact our Customer Support Team at&#xA0;c<a href="mailto:Customerservice@petclub247.com">ustomerservice@petclub247.com</a>&#xA0;with your order number and details about the product you&apos;d like refunded and the reason why.We value your trust and are committed to providing products that both you and your pets can enjoy with confidence.

What is your refund policy?

Chat with us! We are live during business hours!
Please allow a few minutes for us to respond during office hours. Unseen responses will be emailed to you.
Or text us at: +1 805-874-5022 *Standard messaging and data rates may apply. This # is ONLY available for texting.

Please send us an email and we will get back to you as quickly as possible. Our office hours are from Mon- Fri 9am-5pm PST.

Please allow 3-8 rings for the receptionist to answer. Leave your email for a quicker response.

Visit Shop

Account Log In

PetClub247

Refunds

Policies

What are the serving sizes of Coriolus Versicolor (CV) in your products?

Where can I find serving instructions for your products?

What is the content size or quantity of your products?

How do I find Custom Packs and how do I customize them?

What does each kind of InForce mushroom support?

Who can take InForce Coriolus Versicolor?

How much Inforce should I take?

Can I take more than one of our different inForce products at the same time?

Ingredients in our Inforce

How many pills come in a bottle?

How many capsules should I give my pet?

Can I take InForce on an empty stomach?

Is the capsule of inForce Vegan?

What is the serving size for the Gummies?

Who can take the Inforce Gummies?

InForce Mushroom Products

Why are your Mushpuppies hard? How should I feed them to my dog?

Is it ok for Dogs to eat the Special Sauce for Cats, and vice versa?

Pet Supplements

Product Questions

How do I place an order?

Do I have to pay a fee to be a customer and place an order?

Do you accept orders placed outside of the U.S.?

Where is my order? How do I track it?

How long does it take for orders to ship?

Can I change or cancel my order after it's been placed?

Can I change my shipping address after placing an order?

My order came incomplete. Will the rest ship out?

What is Smartship?

How do I sign up for a Smartship?

How do I edit or cancel my Smartship?

Smartship/Autoship

Orders and Shipping

Do I have to pay a fee to be a customer?

How do I create a free account?

Why do I need to create an account? What is it for?

How to add, edit, or delete my card information?

How do I add or edit my shipping address?

I am unable to log into my account. Can you Help?

I clicked on "Forgot Password" button. What now?

What if I sign up under the wrong account?

How can I change my email address?

How do I find out my username?

How Do I Change My Password?

How do I create a free account to purchase products as a customer?

Free Customer Account

What's the difference between Brand Advocate and Brand Influencer?

How do I receive my commissions electronically with WISE via ACH?

How can I see what commissions I’ve made?

What is my personal website address?

How do I sign up for direct deposit or mailed check for my commissions?

Where is my commission check?

What happens if I signed up a customer and I can’t see them in my back office?