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Shipping

What is your Shipping policy?

All orders usually get processed and shipped out the next business day from when they were placed. Our warehouse operates Mondays-Fridays. *For orders with expedited shipping: to ship out the same business day, they must be placed before 12pm PST, ot

How long do you take to ship?

Most orders are processed and shipped out the next business day after it's been placed. Orders placed before 8am PST may ship on the same business day. We ship from California and shipping times can vary from 2-8 business days within the US. Need it

Do you accept orders placed outside of the U.S.?

Yes! We ship internationally. When placing your order or creating your free account, make sure you select your correct country To do so:. -   Go to the website you were referred to. -   Select 'SHOP'. -   Click on the flag at the top right corner. -

What is Smartship?

Smartship (also known as Autoship) saves you time by letting you create an order to auto-ship to you every month. It offers free shipping on our products with the exception of the items listed below.  It also requires the qualification for orders of

What happens if my package got lost or stollen?

Sometimes packages may get delivered to the incorrect address. Please check with your neighbors or carrier to see what might have happened. If you still cannot find your package within 2 -3 days after the tracking info shows delivered, let us know an