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How do I receive my commissions electronically with WISE via ACH?Updated 3 hours ago

Petclub247 uses the platform Wise to send money electronically. By default, commission payout settings are set to be paid by Wise. The other option is to get paid via mailed check (US only). You can find out how to change this setting in your account by clicking HERE. 

We send monthly commissions around the 5th-10th of each month containing the previous month's commissions

Weekly commissions are usually sent out on the following Tuesday or Wednesday for those bonuses that were purchased the week prior.

Setting up Direct Deposit with Wise

When you earn your commission, you will get an email from Wise with the subject "PetClub 247 LLC wants to send you money" sent to your same email you used to sign up your Brand Advocate account with. Make sure to check your spam/junk folder as well.

STEP 1: Open up this email from Wise. The contents of the email will look something like this:

STEP 2: To enter your bank details for ACH transfer, click on the 'Enter your details' button. This will bring you to a new page:

STEP 3: Near the top of the page, click "Claim using bank details instead" link.

You do not need to create a Wise account.

STEP 4: Now just fill in your bank details for direct deposit (routing # and bank account #) via ACH.


Once you have verified all your info is correct and click 'Confirm', 

STEP 5: You're done! 


You are now set up to get paid automatically the next time you receive a commission!

You should now have received another email from Wise letting you know you got paid.

Check your email to make sure it went through:


It may take an additional business day for you to see the money come through, but you can always track the transfer from your email to get a better idea of when you should see it in your bank account.


Already have a Wise account?

The next time you go to claim your commission from the Wise email, it will have you log into your Wise account. Once you log in, if it takes you to a page asking to create another account, click the X at the top right corner shown below:

Once you click the X it should take you to a page where you can select which account you want to claim your commission to. Either select your existing account or enter in new bank details. Then click "Claim" or "Confirm" and your done! The money will go straight to your bank account.

  

TROUBLESHOOTING

If you are still having any issues claiming your commission or get this message:

Please email us! The first email that gets sent from Wise letting you know we are trying to send you money has an expiration date. If you get to the email too late, it will expire (usually within 3-5 business days). Email us letting us know this is what error message you got, and we will get the email resent to you again within a business day or so from responding back to you.

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