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PetClub247

Most orders are processed and shipped out the next business day after it&apos;s been placed. Orders placed before 8am PST may ship on the same business day.We ship from California and shipping times can vary from 2-8 business days within the US.&#xA0;Need it in a hurry? You can select &quot;2 Day Air&quot; or &quot;Next Day Air&quot; at checkout for a quicker shipping time. &#xA0;But please note that expedited shipping will cost you more and the cut off time for your order going out the same day is 12pm PST.Our hours of operation are Monday - Friday 9am-5pm PST.For international orders, shipping times may take longer depending on your customs. &#xA0;Please expect at least 15 business days to receive your order once it is shipped.

Most orders are processed and shipped out the next business day after it's been placed. Orders placed before 8am PST may ship on the same business day. We ship from California and shipping times can vary from 2-8 business days within the US. Need it

How long do you take to ship?

Policies

Shipping

What are the serving sizes of Coriolus Versicolor (CV) in your products?

Where can I find serving instructions for your products?

What is the content size or quantity of your products?

How do I find Custom Packs and how do I customize them?

What does each kind of InForce mushroom support?

Who can take InForce Coriolus Versicolor?

How much Inforce should I take?

Can I take more than one of our different inForce products at the same time?

How many pills come in a bottle?

How many capsules should I give my pet?

Can I take InForce on an empty stomach?

Is the capsule of inForce Vegan?

What is the serving size for the Gummies?

Who can take the Inforce Gummies?

InForce Mushroom Products

Why are your Mushpuppies hard? How should I feed them to my dog?

Is it ok for Dogs to eat the Special Sauce for Cats, and vice versa?

Pet Supplements

Product Questions

How do I place an order?

Do I have to pay a fee to be a customer and place an order?

Do you accept orders placed outside of the U.S.?

Where is my order? How do I track it?

How long does it take for orders to ship?

Can I change or cancel my order after it's been placed?

Can I change my shipping address after placing an order?

My order came incomplete. Will the rest ship out?

What is Smartship?

How do I sign up for a Smartship?

How do I edit or cancel my Smartship?

Smartship/Autoship

Orders and Shipping

Do I have to pay a fee to be a customer?

How do I create a free account?

Why do I need to create an account? What is it for?

How to add, edit, or delete my card information?

How do I add or edit my shipping address?

I am unable to log into my account. Can you Help?

I clicked on "Forgot Password" button. What now?

What if I sign up under the wrong account?

How can I change my email address?

How do I find out my username?

How Do I Change My Password?

How do I create a free account to purchase products as a customer?

Free Customer Account

What's the difference between Brand Advocate and Brand Influencer?

How can I see what commissions I’ve made?

What is my personal website address?

How do I sign up for direct deposit or mailed check for my commissions?

Where is my commission check?

What happens if I signed up a customer and I can’t see them in my back office?

How do I cancel my brand advocate position?

Brand Advocate (IBO) Account

Account Management

What is your Shipping policy?

What happens if my package got lost or stollen?

What is your return policy?

How do I start a return?

Returns

What are your business hours?

Do you have a physical store, or is it online only?

Am I able to pick up an online order in person?

General Inquiries

I'm having trouble logging in. Can you help?

I am having trouble placing an order. It will not process. What should I do?

The website is not working correctly. What should I do?

Technical Support

How can I contact customer support?

Why don't you have a phone number listed for customer support?

How do I contact you if I have an urgent matter?

Contact Us

What does each kind of Inforce mushroom support?

How long do you take to ship?Updated a year ago