How to add, edit, or delete my card information?Updated a month ago
To add a card:
- Sign into your pre-existing account on our website
- On the left-hand side, select 'Payment Setup' (Or 'Order Management'>'Payment Setup' for IBO accounts)
- Select "Add New Card"
- Once you've filled out this information select "Save Card Info" at the bottom of the page
- If you are trying to update your primary card on file: Edit your primary card with your new card's information instead of Adding a new card.
To edit a card:
- From the 'Payment Setup' tab, select 'Edit' under the card slot you wish to change.
- After your changes, you'll need to reenter your card # as a precaution in order to save any changes.
- Then select 'Save'
To delete a card:
- Under 'Payment Setup', click on the card you would like to delete, and select 'Edit'
- Click on 'Delete' at the top of the card information page
- Then click on the blue text that says 'Click here to confirm deletion of Card' that appears at the top of the page.
*Please note: If you're having trouble deleting your primary card on file, first make sure you've selected the "Click here to confirm deletion of Card" button. If you're still unable to delete it, this may be because your primary card is linked to an active autoshipment. If you have an active autoshipment set up, you'll first need to Edit your primary card with your new card information. Once you've successfully saved your changes, your previous card will automatically move to your Reserve 1 card slot, where you'll then be able to delete it.