How do I find out my username?Updated a year ago

Please note: Our system does not allow characters or symbols in the username.

For example, if you used your email address as your username (ex. [email protected]) , the system would take out the "@" and the "." in your email address. So the username for example, would be: customerservicepetclub247com.

Please reach out to us [email protected] if you are unable to recall your username, and we will be happy to assist you.

For Brand Advocates, your username is [your replicated website].petclub247.com