How do I cancel my brand advocate position?Updated 2 months ago
You can cancel your Brand Advocate account by simply canceling your monthly autoship for the $14.99 Platform and App Service Fee. By doing so, you will no longer be eligible to receive commissions and your Brand Advocate account will be inactive.
To do so, login into your IBO account's back office
- On the left-hand side column, select "Order Management"
- Select "My Smartship Orders"
- Select "Edit Smartship"
- Under your next scheduled Smartship date, you'll find your Smartship Product(s)
- Look for the item "Monthly Platform and App Services Fee"
- Click the box that says "Remove Item" (relative to your Platform Service Fee)
- Scroll to the bottom of the page and select "Save Smartship"
Wait for the page to finish loading to make sure that everything worked correctly and that you had indeed canceled your brand advocate position.