Having trouble logging in? No worries! We are here to help you. It's possible you either have the wrong username or password, or you tried too many times and the system locked you out. Username. Please note: No characters are allowed in your username

Having trouble logging in? No worries! We are here to help you.It&apos;s possible you either have the wrong username or password, or you tried too many times and the system locked you out.&#xA0;Username<span style="font-size:12pt;font-family:Arial,sans-serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Please note: No characters are allowed in your username. For instance, if you sign up using your email as your username, the system will automatically take out the &quot;@&quot; and &quot;.&quot; in your email.&#xA0;<span style="font-size:12pt;font-family:Arial,sans-serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">PasswordIf you forgot your password, click on the &quot;Forgot Password&quot; link.&#xA0;It will take you to a page to enter your username and a captcha box by adding 2 numbers together. ***You only need to do this once. After you submit this, it will send&#xA0;you an email with a temporary password to use. Check your email associated with your PetClub account for your temporary password.You can update your password later when you&apos;ve signed in by:&#xA0;- Going to your home page in your account/profile,&#xA0;- Then click on the blue account button near your name at the top righthand corner.&#xA0;- Then select &apos;Change Password&apos; from the dropdown menu. <span style="font-size:12pt;font-family:Arial,sans-serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If you still need assistance logging in or resetting your password, please contact us at&#xA0;<span style="font-size:12pt;font-family:Arial,sans-serif;color:#1155cc;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">customerservice@petclub247.com<span style="font-size:12pt;font-family:Arial,sans-serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">.

I am unable to log into my account. Can you help?

We recommend attempting to resolve the issue by switching to an alternative browser, such as Chrome instead of Safari. If you have not done so yet, please view our Step-By-Step instructions on How to Place an Order within our FAQs Here. *Please ensur

<span style="font-size:12pt;font-family:Arial,sans-serif;color:#0d0d0d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We recommend attempting to resolve the issue by switching to an alternative browser, such as Chrome instead of Safari.&#xA0; <span style="font-size:12pt;font-family:Arial,sans-serif;color:#0d0d0d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If you have not done so yet, please view our Step-By-Step instructions on How to Place an Order within our FAQs<a href="https://petclub247.gorgias.help/en-US/how-do-i-place-an-order-373966"> Here</a>.<span style="font-size:12pt;font-family:Arial,sans-serif;color:#0d0d0d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">*Please ensure that you have created an account and all your shipping and billing information is entered in and correct. To make edits to your card info, please refer to the article <span style="font-size:12pt;font-family:Arial,sans-serif;color:#0d0d0d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><a href="https://petclub247.com/contact-us.html?hcUrl=%2Fen-US%2Fhow-to-add-edit-or-delete-my-card-information-417671">Here</a><span style="font-size:12pt;font-family:Arial,sans-serif;color:#0d0d0d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">. <span style="font-size:12pt;font-family:Arial,sans-serif;color:#0d0d0d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If the problem persists and you are still unable to place your order, please reach out to our customer service team via email, and we will promptly assist you with the order process. Send an email to us at&#xA0;<span style="font-size:12pt;font-family:Arial,sans-serif;color:#1155cc;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><a href="mailto:customerservice@petclub247.com">customerservice@petclub247.com</a>&#xA0;<span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">with some information on the problems you are having.

I am having trouble placing an order. It will not process. What should I do?

We regret any inconvenience you may be encountering on our website. We recommend attempting to resolve the issue by switching to an alternative browser, such as Chrome instead of Safari. If you continue to have website issues, please reach out to our

<span style="font-size:12pt;font-family:Arial,sans-serif;color:#0d0d0d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We regret any inconvenience you may be encountering on our website. We recommend attempting to resolve the issue by switching to an alternative browser, such as Chrome instead of Safari. <span style="font-size:12pt;font-family:Arial,sans-serif;color:#0d0d0d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If you continue to have website issues, please reach out to our customer service team via email at<span style="font-size:12pt;font-family:Arial,sans-serif;color:#1155cc;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">customerservice@petclub247.com

The website is not working correctly. What should I do?

Chat with us! We are live during business hours!
Please allow a few minutes for us to respond during office hours. Unseen responses will be emailed to you.
Or text us at: +1 805-874-5022 *Standard messaging and data rates may apply. This # is ONLY available for texting.

Please send us an email and we will get back to you as quickly as possible. Our office hours are from Mon- Fri 9am-5pm PST.

Please allow 3-8 rings for the receptionist to answer. Leave your email for a quicker response.

Visit Shop

Account Log In

PetClub247

Technical Support

What are the serving sizes of Coriolus Versicolor (CV) in your products?

Where can I find serving instructions for your products?

What is the content size or quantity of your products?

How do I find Custom Packs and how do I customize them?

What does each kind of InForce mushroom support?

Who can take InForce Coriolus Versicolor?

How much Inforce should I take?

Can I take more than one of our different inForce products at the same time?

Ingredients in our Inforce

How many pills come in a bottle?

How many capsules should I give my pet?

Can I take InForce on an empty stomach?

Is the capsule of inForce Vegan?

What is the serving size for the Gummies?

Who can take the Inforce Gummies?

InForce Mushroom Products

Why are your Mushpuppies hard? How should I feed them to my dog?

Is it ok for Dogs to eat the Special Sauce for Cats, and vice versa?

Pet Supplements

Product Questions

How do I place an order?

Do I have to pay a fee to be a customer and place an order?

Do you accept orders placed outside of the U.S.?

Where is my order? How do I track it?

How long does it take for orders to ship?

Can I change or cancel my order after it's been placed?

Can I change my shipping address after placing an order?

My order came incomplete. Will the rest ship out?

What is Smartship?

How do I sign up for a Smartship?

How do I edit or cancel my Smartship?

Smartship/Autoship

Orders and Shipping

Do I have to pay a fee to be a customer?

How do I create a free account?

Why do I need to create an account? What is it for?

How to add, edit, or delete my card information?

How do I add or edit my shipping address?

I am unable to log into my account. Can you Help?

I clicked on "Forgot Password" button. What now?

What if I sign up under the wrong account?

How can I change my email address?

How do I find out my username?

How Do I Change My Password?

How do I create a free account to purchase products as a customer?

Free Customer Account

What's the difference between Brand Advocate and Brand Influencer?

How do I receive my commissions electronically with WISE or ACH?

How can I see what commissions I’ve made?

What is my personal website address?

How do I sign up for direct deposit or mailed check for my commissions?

Where is my commission check?

What happens if I signed up a customer and I can’t see them in my back office?