PetClub247 logo
PetClub247 logo

All articles

Technical Support

I'm having trouble logging in. Can you help?

Please note: No characters are allowed in your username. For instance, if you sign up using your email as your username, the system will automatically take out the "@" and "." in your email. If you forgot your password, click on the "Forgot Password"

I am having trouble placing an order. It will not process. What should I do?

We recommend attempting to resolve the issue by switching to an alternative browser, such as Chrome instead of Safari. If you have not done so yet, please view our Step-By-Step instructions on How to Place an Order within our FAQs Here. *Please ensur

The website is not working correctly. What should I do?

We regret any inconvenience you may be encountering on our website. We recommend attempting to resolve the issue by switching to an alternative browser, such as Chrome instead of Safari. If you continue to have website issues, please reach out to our