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PetClub247

Customer AccountA free customer account is needed to buy any of our products and it is risk-free to sign up. It&apos;s used just like an Amazon account per say to help you keep track of orders you placed, place new orders, edit your shipping and billing info, and more. Any information you save on your account is not shared with anyone else. Only Admins from Petclub247 can view certain details but your full card info or your password to your account remains fully confidential to you.Depending on whose replicated website you sign up under, it also helps us to keep track of that person&apos;s commissions with the orders you place. Brand Advocate/ Brand Influencer AccountSigning up as a brand advocate, apart from your customer account, is optional. This is if you want to sell our products and help spread the word about what our products can do! This is where you can earn commissions for having customers sign up under you and place orders. For more info about this, please refer to the &quot;Rewards&quot; page on our website.

Customer Account. A free customer account is needed to buy any of our products and it is risk-free to sign up. It's used just like an Amazon account per say to help you keep track of orders you placed, place new orders, edit your shipping and billing

Why do I need to create an account? What is it for?

Account Management

What are the serving sizes of Coriolus Versicolor (CV) in your products?

Where can I find serving instructions for your products?

What is the content size or quantity of your products?

How do I find Custom Packs and how do I customize them?

What does each kind of InForce mushroom support?

Who can take InForce Coriolus Versicolor?

How much Inforce should I take?

Can I take more than one of our different inForce products at the same time?

Ingredients in our Inforce

How many pills come in a bottle?

How many capsules should I give my pet?

Can I take InForce on an empty stomach?

Is the capsule of inForce Vegan?

What is the serving size for the Gummies?

Who can take the Inforce Gummies?

InForce Mushroom Products

Why are your Mushpuppies hard? How should I feed them to my dog?

Is it ok for Dogs to eat the Special Sauce for Cats, and vice versa?

Pet Supplements

Product Questions

How do I place an order?

Do I have to pay a fee to be a customer and place an order?

Do you accept orders placed outside of the U.S.?

Where is my order? How do I track it?

How long does it take for orders to ship?

Can I change or cancel my order after it's been placed?

Can I change my shipping address after placing an order?

My order came incomplete. Will the rest ship out?

What is Smartship?

How do I sign up for a Smartship?

How do I edit or cancel my Smartship?

Smartship/Autoship

Orders and Shipping

Do I have to pay a fee to be a customer?

How do I create a free account?

How to add, edit, or delete my card information?

How do I add or edit my shipping address?

I am unable to log into my account. Can you Help?

I clicked on "Forgot Password" button. What now?

What if I sign up under the wrong account?

How can I change my email address?

How do I find out my username?

How Do I Change My Password?

How do I create a free account to purchase products as a customer?

Free Customer Account

What's the difference between Brand Advocate and Brand Influencer?

How do I receive my commissions electronically with WISE or ACH?

How can I see what commissions I’ve made?

What is my personal website address?

How do I sign up for direct deposit or mailed check for my commissions?

Where is my commission check?

What happens if I signed up a customer and I can’t see them in my back office?

How do I cancel my brand advocate position?

Brand Advocate (IBO) Account

What is your Shipping policy?

How long do you take to ship?

What happens if my package got lost or stollen?

Shipping

What is your return policy?

How do I start an exchange?

Returns/ Exchanges

What is your refund policy?

Refunds

Policies

What are your business hours?

Do you have a physical store, or is it online only?

Am I able to pick up an online order in person?

General Inquiries

I am unable to log into my account. Can you help?

I am having trouble placing an order. It will not process. What should I do?

The website is not working correctly. What should I do?

Technical Support

How can I contact customer support?

Why don't you have a phone number listed for customer support?

How do I contact you if I have an urgent matter?

Contact Us

What does each kind of Inforce mushroom support?

Why do I need to create an account? What is it for?Updated a year ago