How can I contact customer support?Updated 2 months ago
You can reach us by any of the following options:
- email us @ [email protected]
- Send us a filled out Contact Form
For an even quicker response time, you can:
- Chat with us using our live web chat (the button on the bottom right corner of the FAQ page)
- or text us at +1 805-874-5022 *. Please note that this number is available for texting only and will not take calls at this time.
*Standard messaging and data rates may apply. By texting us at this number, you agree to opt into our messaging services and alerts. You can opt out at any time by texting STOP.
Please note: our chat and SMS services are only live during our business hours (see hours below), but you can still message us at any time.
Our business hours are Monday - Friday 9am-5pm PST
Please note: if you do not get a quick response from us within a reasonable time, just be patient with us and we will respond as quickly as possible. We respond to all emails and contact forms in the order they came. Replying to them before us may move your request farther down our queue, making our response time even later.